All orders can be canceled within 24 hours after. If your order has been paid and you need to change or cancel it, please contact us within these 24 hours. Receiving cancelling within that time period, we will transfer the money back without any additional charge. After 24 hours up to start of processing and shipping, we will be charging a 15% cancellation fee of the order value to cover restocking fees and the charges assessed to us for refunds by the credit card companies. If you order has shipped, you (the buyer) will also be responsible for return shipping charges. Unfortunately, we are unable to cancel and refund your order once it has been processed and/or shipped.
We strive to deliver you the best in quality and value, if for any reason you are not satisfied with your order we are happy to take back the prodct and issue you a full refund of your purchase.
Your satisfaction is our #1 priority. We want you to shop with confidence. That’s why we proudly offer an absolute satisfaction guarantees that ensure you’ll receive your item on time and as described.
Our highest priority is to make you happy, so everyone who shops on brankassportsfitnessshop.com receives the following guarantees:
Full refunds are not available under the following circumstances:
All our products are backed with 60-day money back guarantee. Just send us a message on Contact Us page or mail at branka@brankassportsfitnessshop.com, and we will refund the purchase price.
Please understand that we issue refunds as soon as your refund request is approved – that means that the money leaves our account immediately. If you haven’t received a refund yet, first check your bank account again. Then contact your credit card company, it may take some time before your refund is officially posted. Next contact your bank. There is often some processing time before a refund is posted. We have seen some credit card companies take up to 30 days to show that the refund has been put back on the card. If you’ve done all of this and you still have not received your refund yet, please contact us at branka@brankassportsfitnesssshop.com.
All our products are backed with 60-day money back guarantee. Just contact us and we will refund the purchase price.
We stand behind everything we sell. If you are not satisfied with your purchase, you can return it for a replacement or refund. No questions asked! You only should return it at your expense.
Please contact us first and we will guide you through the steps. We are always ready to give you the best solutions!
Please do not send your purchase back to us unless we authorize you to do so.
All orders are ship within 2-5 business days. If your order hasn’t arrived in the estimated delivery times, please contact our support team at branka@brankassportsfitnessshop.com
(This policy excludes errors made by customers when providing shipping details on their order(s) or missed parcel deliveries).
All tracking number will be emailed to the customer as soon as the tracking information becomes available.
If this happens to you, email us as soon as possible, we might be able to take care of it. However, we can’t promise anything as all our items are usually processed immediately after you order and ship out the same day or a few days after. If your order has already entered the shipping process, we won’t be able to stop it.
We should not be responsible if you entered an incomplete and/or incorrect shipping address. Our system automatically process orders and just follows what you supplied.
All orders can be canceled within 24 hours after. If your order has been paid and you need to change or cancel it, please contact us within these 24 hours. Receiving cancelling within that time period, we will transfer the money back without any additional charge. After 24 hours up to start of processing and shipping, we will be charging a 15% cancellation fee of the order value to cover restocking fees and the charges assessed to us for refunds by the credit card companies. If you order has shipped, you (the buyer) will also be responsible for return shipping charges. Unfortunately, we are unable to cancel and refund your order once it has been processed and/or shipped.
Invalid Reasons: